Legal terms and conditions for elvionex products and services
Last updated: August 7, 2024
By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our products or services.
These Terms constitute a legally binding agreement between you and elvionex ("Company," "we," "our," or "us"). Your use of our services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms.
elvionex manufactures privacy-first offline hardware wallets designed to store private keys for cryptocurrencies, NFTs, and other digital assets. Our products feature:
Our devices are intentionally built without buying, selling, exchange, or trading functions to maintain focus on security and reduce potential vulnerabilities.
All orders are subject to acceptance by elvionex. We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases involving pricing errors, product unavailability, or suspected fraudulent activity.
Payment must be received in full before product shipment. We accept various payment methods as indicated on our website. All prices are in Australian Dollars unless otherwise specified.
Prices are subject to change without notice. The price charged will be the price in effect at the time of order confirmation. We make every effort to ensure price accuracy but reserve the right to correct pricing errors.
Product availability is subject to change. In the event of unavailability after order placement, we will notify you promptly and offer alternatives or a full refund.
We will make reasonable efforts to ship products within stated timeframes. Shipping times are estimates and not guarantees. Risk of loss transfers to you upon delivery to the carrier.
International shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
elvionex warrants that hardware wallets will be free from defects in materials and workmanship for a period of two (2) years from the date of purchase when used under normal conditions.
This warranty covers manufacturing defects but does not cover software issues that may be resolved through firmware updates.
This warranty does not cover:
To make a warranty claim, contact our support team with proof of purchase and description of the defect. Our sole obligation under this warranty is to repair or replace defective products at our discretion.
Warranty replacement products may be new or refurbished and will be covered by the remainder of the original warranty period or 90 days, whichever is longer.
As a user of elvionex hardware wallets, you acknowledge and agree to the following responsibilities:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELVIONEX'S LIABILITY IS LIMITED AS FOLLOWS:
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.
While we implement robust security measures, you acknowledge and understand that:
elvionex operates in compliance with Australian regulatory requirements and applicable international standards. Users are responsible for ensuring their use of our products complies with all applicable laws and regulations in their jurisdiction.
You represent and warrant that your use of our products will not violate any applicable laws, including but not limited to anti-money laundering, sanctions, or tax regulations.
All content, trademarks, service marks, and intellectual property on our website and in our products remain the property of elvionex or our licensors. Our open-source firmware is licensed under applicable open-source licenses as specified in the documentation.
You may not reproduce, distribute, or create derivative works from our proprietary content without express written permission.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to our privacy practices as described in the Privacy Policy.
We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.
Upon termination, your right to use our services will cease immediately, though these Terms will remain in effect regarding prior use.
These Terms are governed by the laws of Queensland, Australia, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in Brisbane, Queensland, Australia.
You agree to waive any right to a jury trial and to participate in class action lawsuits.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
If you have questions about these Terms, please contact us:
Email: legal@elvionex.com
Phone: +61 493 715 062
Address: 92 Monmouth Street, Morningside QLD 4170, Australia
