1. Introduction
This Usage Policy outlines the proper use of elvionex hardware wallets and establishes guidelines for safe, secure, and compliant operation. By using our devices, you agree to follow these usage guidelines and best practices.
elvionex hardware wallets are designed exclusively for secure offline storage of cryptocurrency and NFT private keys. These devices do not provide buying, selling, exchange, or trading services and should not be used for any activities beyond secure key storage.
This policy should be read in conjunction with our Terms of Service, Privacy Policy, and other legal documents to ensure complete understanding of your rights and responsibilities as a user.
2. Intended Use
elvionex hardware wallets are intended solely for:
- Secure offline storage of cryptocurrency private keys
- Cold storage of NFT and digital asset keys
- Offline transaction signing for supported blockchain networks
- Multi-chain seed phrase management and backup
- Air-gapped security operations for digital assets
- Personal or institutional custody solutions
- Compliance with regulatory storage requirements
Our devices are designed with a singular focus on security and storage, deliberately excluding features that could compromise device integrity or introduce unnecessary attack vectors.
3. Prohibited Uses
elvionex hardware wallets must NOT be used for:
- Buying, selling, or trading cryptocurrencies or NFTs
- Exchange services or automated trading operations
- Market making or liquidity provision activities
- Any form of financial services or investment advice
- Illegal activities or prohibited transactions
- Money laundering or sanctions evasion
- Unauthorized access to third-party systems
- Activities that violate local laws or regulations
- Commercial resale without proper authorization
- Reverse engineering or unauthorized modifications
4. Security Requirements
4.1 Device Security
Users must maintain proper security practices including:
- Keeping firmware updated with latest security patches
- Using strong, unique PINs and passphrases
- Storing seed phrases in multiple secure, offline locations
- Verifying device authenticity upon receipt
- Protecting devices from physical tampering
- Following air-gapped operation procedures
- Regular security audits of storage practices
4.2 Environmental Protection
Devices should be protected from:
- Extreme temperatures and humidity
- Physical damage, water, and dust
- Electromagnetic interference
- Unauthorized physical access
- Exposure to magnetic fields
5. Legal Compliance
5.1 User Responsibilities
Users are solely responsible for:
- Complying with all applicable local, state, and federal laws
- Understanding cryptocurrency regulations in their jurisdiction
- Following import/export rules for cryptographic devices
- Reporting cryptocurrency holdings as required by tax authorities
- Ensuring legal use of stored digital assets
- Maintaining proper records for regulatory compliance
- Obtaining necessary licenses or permits where required
5.2 Device Classification
elvionex hardware wallets are classified as storage devices, not financial services. The devices themselves are not subject to KYC (Know Your Customer) or AML (Anti-Money Laundering) requirements, but users must ensure their activities comply with all applicable regulations.
6. Risk Acknowledgment
6.1 Critical Risks
Users acknowledge and accept the following risks:
- Loss of seed phrase results in permanent loss of access to digital assets
- Cryptocurrency markets are highly volatile and unpredictable
- No guarantee of investment returns or asset value preservation
- Potential for total loss of stored digital assets
- Regulatory changes may affect asset accessibility
- Technology risks including software bugs or hardware failures
- User error may result in irreversible asset loss
6.2 Manufacturer Limitations
elvionex cannot and will not:
- Recover lost or forgotten seed phrases or private keys
- Restore access to digital assets after user error
- Provide investment advice or market predictions
- Guarantee device performance in all conditions
- Be responsible for cryptocurrency market fluctuations
- Compensate for losses due to user negligence
7. Setup and Maintenance
7.1 Initial Setup Requirements
Proper device setup includes:
- Verifying device authenticity and tamper-evident seals
- Generating seed phrases in completely offline environments
- Testing backup and recovery procedures before storing assets
- Installing latest firmware updates and security patches
- Configuring strong authentication methods
- Documenting supported networks and token standards
7.2 Ongoing Maintenance
Regular maintenance should include:
- Periodic firmware updates for security and compatibility
- Regular backup verification and testing
- Physical inspection for signs of tampering
- Review of supported networks and protocols
- Security practice audits and improvements
8. Support and Assistance
elvionex provides support for:
- Device setup and configuration guidance
- Firmware update procedures and troubleshooting
- Security best practice recommendations
- Technical specifications and compatibility information
- Warranty claims and hardware replacement
- General usage questions and documentation
Support does not include asset recovery, investment advice, or assistance with activities outside the intended use of our devices.
9. Warranty Limitations
Device warranties cover manufacturing defects but do not extend to:
- Damage from misuse, abuse, or negligence
- Loss of digital assets or private keys
- Compatibility issues with third-party software
- Performance degradation due to environmental factors
- Cosmetic damage that doesn't affect functionality
- Unauthorized modifications or repairs
10. Policy Updates
This Usage Policy may be updated periodically to reflect:
- Changes in regulatory requirements
- New security best practices
- Product feature updates or modifications
- Legal or compliance developments
- User feedback and industry standards
Users will be notified of significant policy changes through our website and support channels. Continued use of elvionex devices constitutes acceptance of updated policies.
11. Contact Information
For questions about this Usage Policy or proper device usage, please contact us:
